Grand Palladium Costa Mujeres Resort & Spa Cancun

Clean and modern property with friendly and accommodating staff. Great spa with amazing hydrotherapy pool. Spacious main pool area with daily activities. No overcrowding at the beach or pool. Good food options with no issues.

The location of the hotel was perfect, situated right on the beach. I had the opportunity to dine at various restaurants, and the food was exceptional, especially at the sushi restaurant and the Mexican restaurant. The room I stayed in was beautiful, with a spacious layout and modern decor. Additionally, the staff provided excellent service, and the breakfast options were satisfying.

The selection of food at the buffet was quite limited, and the quality was mediocre at best.

The property was very well designed and beautiful, with a unique village concept that made it easy to access the various amenities such as restaurants and kids clubs. The staff were friendly and accommodating, always eager to help. The main pool area was spacious and never overcrowded, and there were plenty of activities to keep guests entertained. The rooftop infinity pool offered breathtaking views of the property and the ocean.

The food at the lunch restaurants was just okay, but the Japanese restaurant stood out with its delicious dishes. The location of the hotel was quite far from the heart of the city, which made day trips to popular sites like Chichén Itzá time-consuming.

The rooms were spacious and well-designed, perfect for young people. The breakfast was excellent. The staff were friendly and helpful. The restaurants offered a variety of options. The pool was massive and the beach had beautiful sand. The water temperature was just right.

Felt very welcome, the staff went out of their way to accommodate us.

The rooms were comfortable and quiet, with no noise from the AC. The variety of food options was great, with many delicious choices available. The staff were friendly and helpful, and the night shows were enjoyable. The pools, especially the kids pool, were fantastic. The mini club provided great entertainment for our son.

The selection of food was poor, with only one restaurant open for buffet meals. The location of the restaurant with AC was inaccessible for those with strollers.

I stayed at a newly opened resort in a more secluded area, but the staff was very friendly and accommodating throughout my stay. The property was well-maintained and had a spacious main pool area with plenty of activities to keep guests entertained. The rooftop infinity pool offered stunning views of the ocean and the spa pool on the first floor was a hidden gem. The restaurants I dined at, except for the Italian restaurant on the beach, had exceptional food with a variety of options.

There were some inconsistencies with the service, such as inconsistent turndown service and fridge restocking.

Spacious, beautiful room. Great amenities. Easy access to pools and beach. Well-organized beach setup. Relaxing and scenic property. Friendly and welcoming staff.

I loved the variety of included restaurants, the nice bathtub after it was fixed, the awesome pools and bar service, and the friendly people.

Nothing to fault.

Our stay here was very luxurious and exclusive. The Spa & wellness centre was amazing and had all the amenities needed for complete relaxation. The outdoor swimming pool was refreshing and relaxing, with plenty of sun loungers and umbrellas. The location was perfect, with direct beach access and stunning views of the ocean. The restaurant options were varied and delicious, with special diet menus available upon request. The private facilities in our room made us feel pampered and taken care of.

The only minor issue we encountered was with the service at the lobby bar, where there was some confusion with our order and it took longer than expected to receive our drinks. However, the other bar areas on the property had excellent service, so this was not a major concern.

The amenities were luxurious, including an outdoor swimming pool, spa lounge, sauna and sun terrace. There was a wide selection of delicious food options at the restaurant, and the staff provided exceptional service. The treatment room was equipped with top-of-the-line beauty treatments and massages, which were relaxing and refreshing. The private facilities were exclusive and well-maintained, providing a serene atmosphere for guests.

One minor issue was the inconsistent live entertainment and limited aqua park access. However, the gorgeous garden area and shallow end provided a relaxing and peaceful environment.

We had a fantastic time at the Grand Palladium. The pools were amazing and we enjoyed the free yoga and pilates classes by the main pool. The spa and gym were great, and our room was clean, modern, and had a beautiful bathtub and balcony. The staff were friendly and the variety of restaurant options for dinner was impressive. The food was safe and delicious, and we particularly loved the Italian restaurant. The tennis court was a great addition and we played every day. There were also convenient shops on the property. I highly recommend this hotel for a memorable stay.

The rooms were beautiful and smartly designed. The staff was friendly and accommodating. The property was modern and well-maintained. The spa and pool facilities were fantastic.

Absolutely nothing to say about dislikes.

I had an amazing time at this hotel. The property was beautiful and well-maintained. The multiple pools were clean and spacious, providing a great place to relax. The hotel facilities were top-notch, with a stunning beach view and a design that was in great condition. The staff were incredibly friendly and went above and beyond to make sure I had a great time. The service was excellent and they were always willing to help. I felt welcomed and valued throughout my stay.

Don't have any issues at all.